8b99 Terms and Conditions

1. General Provisions and Definitions

These Terms and Conditions ("Terms") apply to the 8b99 platform and all associated services. These Terms form a binding legal agreement between you ("User" or "Member") and 8b99 ("Platform", "we", "us").

1.1 Key Definitions

• Platform: The 8b99.cam website and all its subdomains and mobile versions.
• Member: Any person who holds a registered account on 8b99.
• Gaming Account: The personal account registered in a member's name.
• Balance: Bangladeshi Taka (BDT) held in a member's account.
• Bonus Balance: Additional funds granted as a promotion or reward, which can be withdrawn subject to meeting specific wagering requirements.
• Wagering Requirement: The obligation to place a specified amount in bets before a bonus can be withdrawn.

1.2 Applicable Law

These Terms have been prepared and shall be interpreted in accordance with international online gaming standards. You are responsible for ensuring your own compliance with the legal regulations of your jurisdiction when using the platform.

2. Account Registration and Eligibility

2.1 Age Requirement

Only individuals aged 21 or above may open an account on 8b99. If the age information provided at registration is found to be false, the account will be closed immediately and all balances may be forfeited.

2.2 One Account Policy

Each individual may hold only one account. Opening multiple accounts by the same person, the same household, the same IP address, or the same device is strictly prohibited. If multiple accounts are detected, all accounts will be closed.

2.3 Accuracy of Registration Information

Providing accurate and truthful information during account registration is mandatory. Name, date of birth, address, and contact details must all be completely correct. Failure to provide required documents on time during the identity verification process (KYC) may result in the account being temporarily suspended.

2.4 Identity Verification (KYC)

8b99 may at any time request the following documents to verify a member's identity:

• Scanned copy of National ID (NID) or passport
• Bank statement or proof of mobile banking transactions
• Proof of address with a recent photograph

Withdrawals may be on hold until KYC verification is complete.

3. Account Security and Responsibility

3.1 Password Protection

It is your responsibility to keep your account login details completely confidential. You are solely responsible for all activity carried out using your account. Sharing login details with any third party is strictly prohibited.

3.2 Unauthorized Access

If you suspect unauthorized access to your account, contact us immediately at [email protected] or through our 24/7 live chat. 8b99 will not be held liable for any losses arising from late reporting of suspicious activity.

3.3 Account Transfer Prohibited

Transferring, selling, or gifting any account to another person is strictly prohibited. All benefits associated with an account are non-transferable.

4. Financial Transactions — Deposits and Withdrawals

4.1 Deposit Terms

The minimum deposit amount on 8b99 is ৳100 (one hundred taka). Currently accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer. Please use the correct account number and reference number when making a deposit.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals can only be made to the same payment method used for the deposit.

4.3 Withdrawal Prerequisites

The following conditions must be met before a withdrawal can be approved:

• Identity verification (KYC) must be completed.
• All applicable bonus wagering requirements must be met.
• There must be no active investigation or dispute on the account.

4.4 Transaction Rejection

8b99 reserves the right to cancel any deposit or withdrawal request if a transaction appears suspicious or a breach of these Terms is detected.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 150% welcome bonus on their first deposit, up to a maximum of ৳15,000. Account verification must be completed to receive this bonus.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 15x (fifteen times). This means winnings from the bonus can only be withdrawn after placing bets totalling 15 times the bonus amount. For example, if you receive a ৳1,000 bonus, you must place ৳15,000 in bets.

5.3 Bonus Usage Terms

• Bonuses can only be used on designated games on the 8b99 platform.
• Some games may not be eligible for bonus wagering — please refer to the specific terms of each bonus.
• Accepting another bonus while one is already active may result in the previous bonus being cancelled.
• If bonus misuse is found, 8b99 reserves the right to forfeit the bonus and any associated winnings.
• Bonus offers have a limited validity period; if the conditions are not met within the specified time, the bonus will be automatically cancelled.

5.4 Promotion Changes

8b99 reserves the right to modify, suspend, or cancel any existing promotion at any time. For bonuses already active before a change, the applicable terms will remain unchanged.

6. Gaming Rules

6.1 Fair Play Policy

All game outcomes on the 8b99 platform are determined by a technically certified Random Number Generator (RNG). There is no manipulation or bias in game results. We believe in fair play and transparency.

6.2 Technical Issues

If a game result is uncertain due to a server outage, internet disconnection, or any other technical issue, 8b99 reserves the right to refund the stake for the relevant bet. Bets placed during a technical fault may be considered void.

6.3 Game Provider Terms

The 8b99 platform offers games from various providers including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, NetEnt, and Microgaming. Each game provider's own rules and terms may apply.

7. VIP Program

The 8b99 VIP Program has five tiers. Each tier comes with a weekly cashback benefit:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.
• Diamond: Up to 1.0% weekly cashback.

Advancement to a higher VIP tier depends on regular and active participation on the platform. VIP benefits are non-transferable and apply only to the associated account. The detailed terms of the VIP Program are subject to change — please contact our support team for the latest information.

8. Prohibited Activities

The following activities are strictly prohibited on the 8b99 platform:

1. Operating multiple accounts for the purpose of bonus abuse.
2. Using automated software, bots, or scripts to play games.
3. Using the platform for money laundering or any illegal financial activity.
4. Collusive betting or match fixing with other members.
5. Exploiting technical errors or vulnerabilities in the platform.
6. Operating an account using false or fraudulent information.
7. Opening an account using another person's identity.
8. Chargeback fraud or abuse of payment disputes.

If any of the above activities are detected, the relevant account will be closed immediately and all balances may be forfeited.

9. Account Suspension and Closure

9.1 Account Closure by 8b99

8b99 may temporarily or permanently close any account in the following circumstances:

• Breach of any clause of these Terms.
• Failure to complete KYC verification or providing false information.
• Suspicion of fraud or illegal activity.
• Court order or government directive.

9.2 Account Closure by the Member

You may close your account at any time by sending a request to [email protected] or through live chat. Please complete all pending withdrawals before requesting account closure. Our support team will guide you through the process of returning any remaining balance after the account is closed.

10. Limitation of Liability

8b99 accepts no liability in the following circumstances:

• Disconnection during a game due to an internet outage or technical fault.
• Transaction delays caused by third-party payment providers (bKash, Nagad, Rocket, Upay, or banks).
• If the member themselves shares their account login details with a third party.
• If the member suffers a loss due to non-compliance with applicable local laws.
• In cases of force majeure (natural disasters, cyberattacks, government orders, etc.).

11. Privacy & Data Protection

8b99 is committed to protecting members' personal information. We use SSL encryption to keep all data secure. Detailed information about how we collect, store, and use your data can be found on our Privacy Policy page.

We never share members' personal information with third parties except in the following circumstances:

• Legal obligations or government directives.
• With verification agencies for KYC and fraud prevention.
• With authorized payment service providers for payment processing.

12. Responsible Gaming

8b99 firmly believes in responsible gaming. Gaming is for entertainment — not as a source of income. Know your limits and play within your means.

You can use the following self-control tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Time Out: Temporarily deactivate your account for a set period.
• Self-Exclusion: Option to close your account on a long-term basis.

To learn more about responsible gaming, visit our Responsible Gaming page. If you need help, contact our 24/7 live chat support.

13. Terms & Conditions Changes

8b99 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, members will be notified via their registered email or through a notice on the platform.

Continued use of the platform after any changes will be considered acceptance of the new terms and conditions. We therefore recommend checking this page regularly. The date of the latest update will always be shown at the top of this page.

14. Dispute Resolution

14.1 Internal Process

Any dispute or complaint will first be addressed by contacting our support team. After receiving a complaint, we will investigate and attempt to provide a resolution within a reasonable time.

14.2 Game Result Disputes

If there is a dispute regarding the result of any game, it must be raised within 30 days of the date the complaint was received. Game logs and server records will be considered as final evidence.

15. Contact & Complaints

If you have any questions, complaints, or suggestions regarding these terms and conditions, please contact us through the following:

• Email: [email protected]
• Live Chat: 24/7 direct support in Bengali

Our support team is always ready to assist you in Bengali. We believe that transparent communication and prompt resolution are the foundation of a trustworthy platform.